Greg Keen
Owner
Greg founded TPW in 1993 (then known as Border Ribbon & Toner) from the back room of his Albury house and still remains as MD.
Greg’s vast experience in the printer and copier industry means that he can provide the right advice to customers when it comes to updating or maintaining their office equipment.
Kristi McMillan
Administration Manager
Having been with the company since 2007 Kristi’s experience and knowledge ensures our accounting function runs like clockwork and your needs are met whenever you deal with us.
Kristi has experience in all facets of TPW, having worked in all areas of the business over her years. Kristi is driven to provide flawless service and prides herself on going the extra mile.
Whether you have an accounting enquiry, need a printer cartridge or need to discuss your copier service agreement Kristi is here to help.
Michael Lucas
Senior Technician
Michael is a friendly and obliging person with over 17-years of experience in the copier and printer industry. As a technician, his knowledge and depth of experience is vast; meaning that Michael can diagnose and fix most brands of printers and copiers, as well as being able to assess printer-related network issues, when many IT support staff cannot.
Michael’s abilities allow TPW to support all of your printers and copiers, as well as assess and implement your scanning and document management solutions.
Stephen Soggee
Technician – Customer Service
Stephen is naturally tech-savvy with a passion for IT and technical repairs. Commencing with TPW in 2016, Stephens skills and knowledge of printers and copiers has grown immensely, as well, Stephen has undertaken industry specific training, so that he is knowledgeable across many office products. So whether you need your office copier repaired or your home printer serviced we know you’re equipment will be back to its best performance in no time with Stephens care.
Stephen is also quite experienced with the customer service aspects here at TPW. So, when he is not on the road fixing printers he’s here in store helping customers with cartridges and other office products.
Shelby Sundblom
Customer Service
Shelby is the newest member of the TPW team, having joined the business in December 2022. She has previous customer service, having worked in a variety of businesses. Because we know our customers rely on TPW to keep their office printing we are supporting Shelby every day to build her product knowledge and understanding of your business needs.
Customers are already commenting on Shelby’s polite and helpful nature. We’re confident you will feel the same way when you call and she helps with your enquiry.
